A  referral is required for any appointment. Referrals (in person or virtual) can be from physicians, midwives, nurse practitioners, or other specialists.

Willows Pediatrics uses electronic medical records (EMR) integrated with a secure messaging system, Ocean MD. This is used for appointment reminders, for form completion, and for limited secure email communications.

There is no account to set up. The message will come as an email from Willows Pediatrics. You need to enter the patient’s date of birth to access the message.

We have noticed some instances of our emails being marked as junk or spam by our patients’ email provider. Please remember to add our email address to your list of contacts.

VIRTUAL APPOINTMENTS

If you have a telephone or video appointment scheduled please select the appropriate option.

TELEPHONE APPOINTMENT
VIDEO APPOINTMENT

IN PERSON APPOINTMENTS

  • Please complete all requested paperwork prior to your appointment.
  • If your child has had a psyched, ADOS or developmental assessment please bring a copy of the report.
  • Please know the names and doses of all medications and puffers your child is taking.
  • Please see our FAQs for more information.

We adhere to all federal and provincial health and safety guidelines, including those related to COVID-19 and other public health concerns.. Depending on current public health recommendations, we may require one or more of the following measures:

  • All paitents and family members wear a medical mask in our office (children under age 2 excluded). Masks are provided at the door if required.
  • We are unable to see you if anyone is actively unwell.
  • All paitents and family members please be conscious of social distancing.

We appreciate your patience and kindness towards our staff and physicians. Offensive language or behavior, or violence of any kind will not be accepted and will result in the termination of the professional relationship and return to your primary care provider.